Professional
Business / Operations Systems Specialist
I help small businesses and independent operators design simple, repeatable systems for tasks, workflows, and process documentation — so work doesn't depend on anyone's memory. Early in this practice, focused on doing a small number of engagements well rather than scaling fast.
Background
Experience
Business / Operations Systems Specialist
2024 — PresentIndependent / Freelance
- ·Designed and implemented workflow, task, and documentation systems for small teams and solo operators.
- ·Ran full engagements end to end: diagnosis, system design, implementation, and adoption follow-up.
- ·Documented every engagement as a case study to keep the practice honest about what actually works.
Operations & Process Roles (earlier career)
2019 — 2023Various
- ·Built internal process documentation and task systems used across cross-functional teams.
- ·Reduced onboarding time for new team members through documented, repeatable procedures.
Skills
Workflow designProcess documentationSOP systemsTask & calendar systemsNotion / workspace architectureAutomation planningWritten communicationGerman (B1–B2)
Services
- ·Workflow Design
- ·Operations Organization
- ·Task & Calendar Systems
- ·Process Documentation
- ·SOP Systems
- ·Automation Planning
- ·Notion / Workspace Systems
Projects
Ian Knight (this site)
Personal site, writing archive, and freelance practice, built with Next.js and Markdown content.
Studio onboarding system
Turned a founder's implicit onboarding process into a documented, repeatable system for a 3-person studio.
Education
University (degree redacted for template — replace with yours)
Add your program here
20XX — 20XX
Courses & Certifications
Notion Certified Consultant — Notion, 2024
None listed yet.